Welcome to Baddow Village Surgery
*** Latest News ***
Patient Reference Group Annual General Meeting
All patients are invited to attend the PRG AGM which is being held at the Surgery on Wednesday 9 October at 6:30 pm
PRG Agenda 9 October 2019
We have received a report that a Mid Essex patient has been targeted by a telephone fraud.
The scam involves the criminal telephoning an elderly patient to claim their practice cannot administer their flu jab. The patient is told they will have to attend a different venue that uses ‘a different type of needle’ for which there is a small charge. The criminal then asks for bank details to take this charge – and removes a large sum from the patient’s account.
Please be aware and where possible mention this to friends and family so they are not taken in by this scam.
Delays caused by slow broadband
We apologise to our patients for the delays in appointments and dealing with queries.
Our broadband width is not sufficient to be able to cope with the requirements of clinicians and administration staff including the reception team.
We have been advised by Mid Essex CCG that the long awaited upgrade will be implemented by the end of October.
Please bear with us and if you wish to complain about the delay to your appointment or your query being dealt with please contact the CCG PALS team on 01245 459 459
Reception Closed between 8:00 and 8:30 am each morning
From Tuesday 1 October 2019 Reception will no longer deal with face to face requests for appointments, new patient registrations or any other queries.
This change is being implemented to ensure all of our patients have fair and equitable access to our appointment booking system. Reception team members will therefore be able to concentrate on answering incoming calls from patients who require an appointment.
APPOINTMENTS NOW AVAILABLE
Online booking and with reception - for eligible patients
- Saturday flu clinics - 12 October
- weekday clinics started Thursday 12 September
- if you have an appointment booked with a doctor or practice nurse they will give your flu vaccination at that appointment
If you choose to attend the surgery for your flu jab, you will be vaccinated in a properly equipped consulting room or treatment room by a qualified member of our Nursing or GP Team; who will have access to your medical records and are properly trained for emergencies.
You will also be supporting the practice and help to ensure that resources are not removed from General Practice.
Please be assured that having your flu vaccination elsewhere does not 'help' the Surgery.
We appreciate you not calling for a flu vaccination appointment before 9am as this is our busiest time.
There are two types of flu vaccine so please ensure you book in for the correct clinic - 65 or older by 31 March 2020 or under 65 on 31 March 2020.
If you are unsure which clinic to book into please speak to one of our reception team members.
If you cannot make your appointment please do remember to cancel as our dedicated team of nurses are coming in on non-working days to ensure you are protected from influenza this Winter.
All patients who are aged 65 years or over on 31 March 2020 are eligible for a free flu vaccination. Patients under 65 years of age on 31 March 2020 are eligible for a free flu vaccination if they meet certain criteria. You should receive an invitation from the Surgery if you are eligible or you can check on the NHS web site using the following link:
Cessation of Private Travel Vaccination Service
From Monday 22 July we ceased the private travel vaccination service. This is due to an increase in costs for indemnity and pressure on General Practice. We will now only be able to provide the NHS vaccinations recommended for travel.
You will need to seek travel advice from another service, often available at pharmacies.
Please register for online services to access your vaccination history and take a copy of this with you to the travel service.
If you require any NHS vaccinations please provide the Practice with a list of these vaccinations and a completed risk assessment from your chosen travel service. We will then book you into the next available appointment with a Practice Nurse.
If the next available appointment is not soon enough for your travel needs then you will need to pay for the injections at the travel service.
The following vaccinations are available free on the NHS:
polio (given as a combined diphtheria/tetanus/polio jab)
You might find visiting the NHS website (www.nhs.uk) helpful.
Increase to Cost of Letters from GP
With effect from Monday 22 July the price for a letter provided by a GP will increase to £25 plus VAT (total payable £30). This is due to an increase in costs and demand.
We are now offering appointments from 7am on Monday and Wednesday mornings
We have also increased the number of online appointments that are now available and these include Advanced Practitioner, Practice Nurse, Phlebotomist (blood takers) and Health Care Assistants. Please do check to ensure you are booking an appointment with the appropriate clinician (details are on the online appointment booking screen)
Practice Shut Down - Future Dates
All practices in Mid-Essex will be closed from 12 noon on the dates below. The closures are for staff training. Mid-Essex CCG will be providing out-of-hours care for our patients from 12:00 until 18:30. If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary.
We will keep our website updated so that you can check if we will be closing for training for the whole afternoon on these dates.
- Thursday 10 October 2019 - closed for the whole afternoon
- Tuesday 12 November 2019 - closed between 12 noon and 3:00 pm
- Wednesday 11 December 2019
- Tuesday 11 February 2020
- Wednesday 11 March 2020
From 1 August 2018 GP and nurse appointments are available in Chelmsford during the evenings and at weekends.
These appointments are offered at North Chelmsford NHS Healthcare Centre (by Sainsburys) from 6:30 - 8:00 pm Monday to Friday and from 8:00 am - 2:00 pm at weekends.
To book an appointment please speak to a reception team member.
Click here to read FAQ (Frequently Asked Questions) about the Extended Access Service
Getting it for free
You can get emergency contraception for free, even if you're under 16, from these places:
- contraception clinics
- sexual health or genitourinary medicine (GUM) clinics
- some GP surgeries
- some young people's clinics
- most NHS walk-in centres and minor injuries units
- most pharmacies
- some accident and emergency (A&E) departments (phone first to check)
Click on the following link for more information:
Ear Irrigation/Syringing - Cessation of Service
The surgery has ceased to offer this service. This decision has been made due to the amount of nurse time that is being used and the increasing pressures on primary care.
Please read the Ear Wax Patient Guide for information on how to care for your ears.
Ear irrigation is a non-funded service. Mid Essex CCG commission services for Primary Care and can be contacted on 01245 459 459
Have you changed your mobile number or email?
Please keep your contact information up to date so we can get in touch when we need to.Do you have an email address?
Do you have an email address?
Register your email to help us contact you easily and reduce our costs. You can do this via SystmOnline or at the surgery - more information about Online Services is available under Quick Links on the right-hand side of this page.