When We Are Closed
Outside surgery hours our out of hours provider, Prime Care, can be contacted by telephoning the main surgery telephone number 01245 473251. Patients may be asked to attend a Prime Care Centre (such as the one based at Broomfield Hospital) or will be seen at home as appropriate. Telephone advice is often given as a first measure.
NHS111
NHS111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.