Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.


Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.


For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc


Visit our new testimonials page here

Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

Contact Details

When calling the main surgery telephone number 01245 473251 you will be given a number of options:

Please note that the main surgery number is not available between the hours of 13:00 and 14:00.

Press 1    to cancel an appointment

Press 2    to make an appointment or speak to a receptionist - Due to the high number of incoming calls between 8am and 9am please only use Option 2 for appointments during this time

Press 3    for prescription enquiries and dispensary - Dispensary only available from 8:30 to 13:00 and 15:00 to 18:30

Press 4    for test results after 15:00

Press 5    for medical secretaries 

All calls both incoming and outgoing are recorded for training and monitoring purposes

The main email address for the surgery is:

The dispensary email address is:

Address book Address

Baddow Village Surgery
Longmead Avenue
Great Baddow

Telephone Numbers Telephone Numbers

Main Line:
01245 473251
01245 472449
Out of Hours:
01245 473251
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person. Please note that this email account is not checked every day.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website