Please ensure that you keep your contact information up to date.  You can do this by signing up to SystmOnline or by advising a member of the reception team.  Please see the information on Online Services under Quick Links.

TYPE 2 DIABETIC? Join 'Type 2 Together', a free peer support & information service that Diabetes UK are launching in your area. Click here for more information.


Please remember, A&E is for serious and life-threatening conditions only. If it is not an emergency, please consider self-care, talking to your local pharmacist, calling NHS111 or visiting your GP.


For information regarding GP fees to assess patients after road traffic accidents, please read the following Policy:  RTA Fees Policy.doc


Visit our new testimonials page here

Book Appointments Online

Routine GP appointments are now available to book online. See our appointments tab for further information.

Text Message Reminders

We are now sending patients text messages to confirm and remind you of your appointment. Please ensure we have your up to date mobile number.

Repeat prescriptions

Please click on the the  Prescriptions  menu item above to request a repeat prescription.

Out of Hours

Outside surgery hours Prime Care can be contacted by telephoning the main surgery telephone number 01245 473251.

Do It Online

SystmOnline - Register Now

SystmOnline is clinical software for patients which allows you to

  • book and cancel appointments
  • view your past and future appointment dates and times
  • request repeat medication
  • update your contact details
  • indicate your preferred method of communication
  • access your test results
  • access your summary care record
  • access your clinical record (requires authorisation by your usual GP so will not be immediate)

Patients will need to sign up to the NHS App where your identity can be verified and the App will link with your clinical record.  Use the link below to access the NHS App.

Proxy access to SystmOnline can be given to parents of children up to the age of 11 years.  

Please read the information leaflet What you need to know about online access to your medical record 

Please read Baddow Village Surgery's Protocol for Patients Requesting Access to Online Services 

Please note that we will not accept a Subject Access Request for a patient when they have online access to their full clinical record.  This includes requests from solicitors and insurance companies who make a subject access request on behalf of the patient. 

Please see the document Protocol for Patients Requesting Online Access which is available on the Online Services Quick Link at the top right, hand side of this page.

Click the icon below to be directed to SystmOnline

Login to SystmOnline online services

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